24/7 emergency help · 365 days a yearCall or text 629-214-0053
PLUMBERS · HVAC COMPANIES · PROPERTY MANAGERS

You handle your trade.
We help with the cleanup.

When a leak leaves property damage behind, your customer may need a restoration assessment alongside source repairs. Southern Shield welcomes conversations with local plumbers, HVAC professionals, and property managers about mitigation and remediation support.

Call or text 629-214-0053. Based in Springfield and serving Middle Tennessee.

Property damage beneath a sink at an owner-supplied Springfield project
Springfield, TN · Water damage following a sink leak · Photo provided by Jason Pelcha
KNOW WHAT HAPPENS NEXT

A plan built around
your property.

01 / NEXT STEP

Call to discuss the property

Tell us the city, general issue, and whether the source is still active. Confirm the owner or authorized manager is aware of the referral before sharing their contact information or arranging access.

02 / NEXT STEP

Agree on responsibilities

Source repairs remain with the relevant trade. We discuss the mitigation or remediation assessment, access, who can authorize work, and how property-related updates should be coordinated.

03 / NEXT STEP

Keep the next step clear

We explain the proposed cleanup scope and estimate to the authorized decision maker. Scheduling, communication, documentation, and any repair work are agreed for the individual job.

WHAT TO EXPECT

What the service
may include.

Actual work depends on the assessed conditions, access, and written scope. Mitigation and remediation are our primary services; any repairs are separately scoped and authorized.

  • ✓Water damage assessment after plumbing or HVAC leaks
  • ✓Sewage cleanup discussions after the source is addressed
  • ✓Mold and moisture inspections for affected properties
  • ✓A defined scope for owners and authorized property managers
  • ✓Coordination of job information with customer authorization
IMPORTANT TO KNOW

Clear expectations
before you proceed.

A referral does not authorize work, confirm dispatch, or guarantee availability. Call for urgent needs. Share only the information needed for the property inquiry; do not send sensitive tenant, financial, or medical records.

ANSWERS BEFORE YOU CALL

Your questions.
Clear answers.

Do you take over the plumbing or HVAC repair?

Our primary services are mitigation, remediation, and cleanup. We discuss coordination with your trade, and any different work must be separately scoped and authorized.

How can a property manager start?

Call or use our inquiry form with your contact details, property city, general issue, and your role. Explain who is authorized to approve access and work. We will discuss the next step.

Can you provide inspection and cleanup documentation?

Discuss the documentation needed when the scope is prepared. We can document observed conditions and authorized work, but an inspection is not a laboratory report or independent clearance certification.

START WITH YOUR SITUATION

Focused help.
A clear next step.

Explore the assessment and proposed work for these common property concerns.

SPECIFIC HELP FOR YOUR PROPERTY

Sewage backup cleanup

A backed-up drain or sewer line can affect more than the standing water you can see. Southern Shield assesses contaminated areas, discusses the affected materials, and explains the proposed cleanup scope for your property.

See what to expect ↗
SPECIFIC HELP FOR YOUR PROPERTY

Basement water removal

A flooded basement can involve flooring, wall cavities, insulation, and stored belongings. Southern Shield assesses the source and site conditions, then explains a plan for water removal and drying based on what is affected.

See what to expect ↗
SPECIFIC HELP FOR YOUR PROPERTY

Free moisture & mold inspections

Southern Shield offers free moisture checks and visual mold inspections to discuss signs of water intrusion or suspected growth. We review accessible affected areas, explain what we find, and discuss whether a cleanup estimate or further investigation is appropriate.

See what to expect ↗
SPECIFIC HELP FOR YOUR PROPERTY

Pipe & appliance leak cleanup

A burst pipe, leaking water heater, or overflowing appliance can leave moisture inside cabinets, wall cavities, or flooring. Southern Shield assesses the damage and discusses extraction, drying, and material removal where needed.

See what to expect ↗
SPECIFIC HELP FOR YOUR PROPERTY

Crawlspace mold remediation

Suspected growth beneath a home can involve framing, subflooring, insulation, and ongoing moisture concerns. Southern Shield assesses accessible crawlspace conditions and explains the proposed remediation work and its limits.

See what to expect ↗
SPECIFIC HELP FOR YOUR PROPERTY

Plumber & property-manager referrals

When a leak leaves property damage behind, your customer may need a restoration assessment alongside source repairs. Southern Shield welcomes conversations with local plumbers, HVAC professionals, and property managers about mitigation and remediation support.

See what to expect ↗
IN-HOUSE FINANCING AVAILABLE

Questions about cost?
Let’s talk through your options.

Southern Shield offers in-house financing. Call our family team to discuss available terms and eligibility for your project before scheduling work.

We explain the proposed cleanup scope and estimate so you understand what you are authorizing. Financing arrangements are agreed separately from your insurance claim.

Ask about in-house financing ↗

Send a financing inquiry →

SUPPORT THROUGH THE CLAIM PROCESS

We work directly with
your insurance company.

We help document affected areas, explain the proposed mitigation or remediation scope, and provide records of completed work for your insurance claim. Our team can discuss the work with your adjuster and keep you informed about the cleanup process.

Your insurer determines coverage and payment. Our primary work is mitigation and remediation. We explain the cleanup scope and discuss any repair needs separately; additional work must be priced and authorized in writing.

Discuss your damage and insurance claim →
24/7 · 365 DAYS A YEAR

Emergency restoration help.
Day or night.

Call any time for emergency restoration help in Middle Tennessee. Tell us what happened, where you’re located, and what you’re seeing.

Call 24/7: 629-214-0053 ↗Send a website inquiry →Prefer to text? Send us a message →Email SouthernShieldOffice@gmail.com →Available 24/7, including weekends and holidays. Call to discuss the situation and next steps.
Call 24/7 · 629-214-0053Text us